Privacy Policy

This Privacy Policy describes how Cevitas Real Estate LLC ("Cevitas", "we", "us", or "our"), a company duly registered in Dubai, United Arab Emirates, collects, uses, stores, and protects your personal information when you visit start-in-dubai.com (the "Website") or interact with our content, ebooks, forms, and communications.

Data Controller: Cevitas Real Estate LLC
Registered office: Dubai, United Arab Emirates
Contact email for privacy matters: privacy@start-in-dubai.com

We collect the following categories of personal data:

• Identification data you submit through our forms: full name, email address, phone number, country of residence.
• Investment preference data: answers to qualifying questions (e.g. whether you have already invested in Dubai real estate, your investment intent, your preferred contact method).
• Transaction data (if you make a purchase): billing details, amount, currency, and payment confirmation reference. Card details are processed directly by Stripe and are never stored on our servers.
• Technical & usage data: IP address (hashed), browser type, device type, operating system, language, referrer URL, UTM parameters, pages visited, actions performed (ebook downloaded, Calendly link clicked, etc.) and timestamps.
• Communications: any message, email, or reply you send us.

We process your personal data for the following purposes:

• Deliver the free ebook and any resources you request.
• Send you follow-up emails related to Dubai real estate investment, market updates, and our services (you can unsubscribe at any time).
• Schedule and manage consultation calls (e.g. via Calendly).
• Process payments and issue receipts where applicable.
• Improve the Website, our ebooks, and our communications through analytics and attribution.
• Comply with legal obligations, including UAE laws and applicable international regulations.
• Prevent fraud, abuse, and protect the security of our systems.

We rely on the following legal bases:

• Your consent — when you submit a form, request the ebook, or subscribe to our communications.
• Performance of a contract — when you purchase a service or book a consultation.
• Legitimate interests — to operate, secure and improve the Website and prevent fraud.
• Legal obligations — when required by applicable laws and regulations.

The Website uses cookies and similar technologies (local storage, session identifiers, UTM parameters) to:

• Remember your session and preferences.
• Measure traffic and the performance of our marketing campaigns.
• Attribute leads and conversions to their original source.

You can disable cookies in your browser settings. Some features of the Website may not work properly without them.

We do not sell your personal data. We share data only with trusted service providers who help us operate, including:

• Stripe — payment processing.
• Email infrastructure providers — to deliver transactional and marketing emails.
• Cloud hosting and database providers — to host the Website and store data securely.
• Analytics & CRM tools — to manage leads and measure performance.
• Calendly — to schedule consultations.
• Authorities — when required by law, court order, or to protect our rights.

Your data may be processed in countries outside the UAE, including the European Union and the United States. When transferring data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses and providers offering equivalent levels of protection.

We retain your personal data only as long as necessary:

• Lead data: up to 3 years after your last interaction, unless you request deletion earlier.
• Customer / transaction data: as long as required by applicable accounting and tax laws (typically 5–10 years).
• Technical logs: typically 12 months.

Subject to applicable law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data ("right to be forgotten").
• Object to or restrict certain processing.
• Withdraw your consent at any time.
• Request the portability of your data.
• Lodge a complaint with a competent data protection authority.

To exercise any of these rights, contact us at privacy@start-in-dubai.com. We will respond within 30 days.

We implement technical and organizational measures to protect your personal data, including encryption in transit (HTTPS/TLS), encryption at rest, access controls, regular backups, and continuous monitoring. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

The Website is not directed to children under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us so we can delete it.

By submitting your email address, you consent to receive marketing communications from Cevitas Real Estate LLC. You can unsubscribe at any time via the link included in every email or by contacting us directly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The latest version will always be available on this page with an updated "Last updated" date.

For any question regarding this Privacy Policy or the way your personal data is processed, please contact:

Cevitas Real Estate LLC
Dubai, United Arab Emirates
Email: privacy@start-in-dubai.com